Tuesday, November 12, 2019

The Reports

The reports are compiled from all the online casino complaints and scams we’ve received from the past few years.

When a player complaint is received, we first decide if it’s valid. We do this by judging the content and manor of the email (among other things). For example, if the casino is already a blacklisted casino. Blacklisted casinos rarely respond to our complaints. And if they do, it’s usually the same lies they are telling their players.

The Casino Complaint and Scam Reports are never written without contacting the casino first. We (and the casinos) prefer to discuss these complaints privately. If the casino chooses to ignore the complaint, we then proceed to write up the complaint report.

If the casino responds to the issue this is usually a good sign that they would like to discuss resolving the complaint. Although this does not always fall in favor of the player.

If we receive multiple complaints about a casino that are unresolved from a lack of response, we then proceed to post a scam report.

Bitstarz Casino Complaint

Bitstarz Player Complaint – Resolved

We received a payout complaint from a player at Bitstarz Casino a couple weeks ago and after working with Bitstarz on resolving this issue,...
wpokies complaint

wpokies.com Player Payout Complaint

We received this complaint from a player at wpokies.com about not getting her winnings. We tried to contact wpokies several times and they have...
House of Jack Casino

House of Jack Casino Complaint – Resolved

A player for House of Jack casino came to us with the below complaint... Complaint: I deposit 2000 euro in house of jack online casino I...
Royal Planet Casino Complaint

Royal Planet Casino Complaint – Warning

This is a complaint we received about royalplanetcasino.com... Complaint: I would like to lodge a complaint against royal planet casino regarding money I won.. After sending off...
Energy Casino Complaint

Energy Casino Complaint – Unresolved

We received this complaint from a player at Energy Casino. The claim is that the casino is stalling on the verification process. Player complaint: Good day. In...
Thebes Casino Complaint

Thebes Casino Complaint – Resolved

A player at Thebes Casino filed a payout complaint with us about having issues with their documents being verified to collect their $500 winnings. Player...
CanPlayCasino.com Complaint

CanPlayCasino.com Player Complaint

We received this complaint from a player at canplaycasino.com last week. We have tried to contact the casino but all of our emails have...
Jonny Jackpot Casino

Jonny Jackpot Payout Complaint – Resolved

We received this below payout complaint from a player a Jonny Jackpot casino I requested a payout on June 30 from jonnyjackpot. Com of my...
Zodiac Casino Complaint

Zodiac Casino Complaint – Resolved

This player at Zodiac Casino asked us for help in finding out why his casino account had been locked. Player Complaint: I requested withdrawal of winnings...
Amigo Bingo Complaint

Amigo Bingo Player Complaint

We received a player payout complaint about Amigo Bingo. We tried to contact Amigo Bingo about this complaint several times and we have not...

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