Thursday, April 9, 2020

Casino Complaint Reports

The below Casino Complaint Reports are compiled from all the online casino complaints we’ve received over the years.

When a player complaint is received, we first decide if it’s valid. We do this by judging the content and manor of the email (among other things). For example, we check to see if the casino is already a blacklisted casino. Blacklisted casinos rarely respond to our complaints. And if they do, it’s usually the same lies they are telling their players.

The Casino Complaint Reports are never written without contacting the casino first. We (and the casinos) prefer to discuss these complaints privately. If the casino chooses to ignore the complaint, we then proceed to write up the complaint report.

If the casino responds to the issue this is usually a good sign that they would like to discuss resolving the complaint. Although this does not always fall in favor of the player.

We are not in the business of bashing online casinos. Always be truthfully and detailed when filing a complaint.

Freaky Vegas Casino Complaint

Freaky Vegas Casino Complaint (Resolved)

This past week a complaint was filed about Freaky Vegas Casino (FreakyVegas.com). The complaint stated that the casino had not only failed to pay...
Loosing Online Casino Winnings

How NOT To Lose Your Winnings At Online Casinos

We had a player come to us with a complaint about losing their winnings at 14red.com casino. Apparently the player received a an automatic...
Luckybet Casino Payout Complaint

Luckybet.com Payout Complaint – Resolved

We recently received a complaint from a player about not getting a payout from Luckybet.com. Complaint: Hello. I got into an unpleasant situation with the site luckybet.com...
Bitstarz Casino Complaint

Bitstarz Player Complaint – Resolved

We received a payout complaint from a player at Bitstarz Casino a couple weeks ago and after working with Bitstarz on resolving this issue,...
House of Jack Casino

House of Jack Casino Complaint – Resolved

A player for House of Jack casino came to us with the below complaint... Complaint: I deposit 2000 euro in house of jack online casino I...
Playamo Casino Complaint

Playamo Casino Complaint – Resolved

We received a complaint from a player at Playamo casino about the casino closing their account and not paying out their winnings. Playamo told...
silver oak casino complaint

Silver Oak Casino Complaint – Resolved

We received this complaint from a player at Silver Oak Casino a couple weeks ago. The players complaint (below) stated she's confused why her...
punt casino complaint

Punt Casino Player Complaint – Unresolved

This complaint came to us from a player a Punt Casino... On 8/09/2019 I was busy playing with my coupon and won the jackpot of...
Casino Dingo Complaint

CasinoDingo.com Payout Complaint – Resolved

We received a bonus payout complaint from a player at casinodingo.com telling us that she is owed $1,200 but that the casino would only...
WinaDay Casino Complaint Resolved

WinaDay Casino Complaint (Resolved)

We received a complaint the other day from a player at WinaDay Casino about a max deposit limit when using cyrptocurrency as her choice...

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