Thursday, February 21, 2019

Casino Complaint Reports

The below Casino Complaint Reports are compiled from all the online casino complaints we’ve received over the years.

When a player complaint is received, we first decide if it’s valid. We do this by judging the content and manor of the email (among other things). For example, we check to see if the casino is already a blacklisted casino. Blacklisted casinos rarely respond to our complaints. And if they do, it’s usually the same lies they are telling their players.

The Casino Complaint Reports are never written without contacting the casino first. We (and the casinos) prefer to discuss these complaints privately. If the casino chooses to ignore the complaint, we then proceed to write up the complaint report.

If the casino responds to the issue this is usually a good sign that they would like to discuss resolving the complaint. Although this does not always fall in favor of the player.

We are not in the business of bashing online casinos. Always be truthfully and detailed when filing a complaint.

Bingo Canada Complaint

Bingo Canada Complaint – Resolved

We had a complaint come in from a player at Bingo Canada this week... Complaint: I have followed all the rules. When your bb's change over...
WinaDay Casino Complaint Resolved

WinaDay Casino Complaint (Resolved)

We received a complaint the other day from a player at WinaDay Casino about a max deposit limit when using cyrptocurrency as her choice...
24pokies Casino Complaint

24pokies.com Casino Payout Complaint

We received the below complaint from a player at 24pokies Casino. Apparently the casino has not paid the player as of this writing and...
Online Casino Complaints

Two Accounts, One Household… Just Don’t Do It!!!

Today we received a casino complaint about a player not getting paid from an RTG casino she was playing at. She said when she...
Foxy Bingo Affiliate Scam

Foxy Bingo Affiliate Scam – Blacklisted

Foxy Bingo and Foxy Casino have now been added to our Blacklist. In recent weeks it has come to light that the owners of Foxy “Cashcade...
Cleopatra Casino Scam

Cleopatra Casino Complaint

We received this complaint about Cleopatra Casino last week and so far the support team and managers at Cleopatra Casino have ignored our requests...
22bet.com Complaint Unresolved

22bet.com Payout Complaint (Unresolved)

We received a complaint on 22bet.com from a player that had won a substantial amount of money (over $21k) only to find out later...
silver oak casino complaint

Silver Oak Casino Complaint – Resolved

We received another complaint about about Silver Oak Casino on Jan 18th 2018. After contacting Silver Oak about the payout issue they promised us...
Bingo Canada Complaint

Bingo Canada Complaint – Resolved

We received a complaint from a player at Bingo Canada that was having trouble getting paid her 2k in winnings. Complaint: I won a 10k jackpot....
1bet2bet casino warning

1bet2bet Online Casino Warning

We received the below complaint from a player at 1bet2bet.com. We have made several attempts to contact this casino and they are not willing...

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