Thursday, September 24, 2020

Casino Complaint Reports

The below Casino Complaint Reports are compiled from all the online casino complaints we’ve received over the years.

When a player complaint is received, we first decide if it’s valid. We do this by judging the content and manor of the email (among other things). For example, we check to see if the casino is already a blacklisted casino. Blacklisted casinos rarely respond to our complaints. And if they do, it’s usually the same lies they are telling their players.

The Casino Complaint Reports are never written without contacting the casino first. We (and the casinos) prefer to discuss these complaints privately. If the casino chooses to ignore the complaint, we then proceed to write up the complaint report.

If the casino responds to the issue this is usually a good sign that they would like to discuss resolving the complaint. Although this does not always fall in favor of the player.

We are not in the business of bashing online casinos. Always be truthfully and detailed when filing a complaint.

Grand Reef Casino Dispute - Resolved

Grand Reef Casino Dispute – Resolved

UPDATE July 11th 2018: Grand Reef Casino is now Blacklisted Grand Reef Casino - Resolved Player's complaint... "Hi I have been playing on the Grandreef online...

Begado Casino Dispute – Resolved

Begado Casino - Resolved Player won $1400 from Begado Casino. They sent her $1000 and claimed they would not send her the remaining $400...
Plenty Jackpots Casino Complaint

Plenty Jackpots Casino Complaint

Plenty Jackpots - Unresolved (BLACKLISTED) Reason Why Player is owed $4000 and this scam casino will not pay.
Vegas Casino Online

Vegas Casino Online Payout Complaint – Resolved

Resolved in Favor of Vegas Casino Online Complaint: I have a pending payout with this casino that does not show up in my payment history. I...
Monarch's Casino Complaint - Blacklisted

Monarch’s Casino Complaint – Blacklisted

  Monarch's Casino - Unresolved (BLACKLISTED) Reason Why UPDATE: Monarch's Online Casino is now Closed - Too many complaints of slow pay (over 6 months)...
Maple Casino Dispute - Resolved

Maple Casino Dispute – Resolved

Maple Casino - Resolved (but took too long) Player did not receive their $3000 bank wire and after contacting the casino it took them...
Golden Lady Casino Payout Complaint– Resolved

Golden Lady Casino Payout Complaint– Resolved

  Golden Lady Casino Payout Complaint– Resolved We received the below complaint from a player at Golden Lady Casino that had 3 payouts pending... Message: Hello, I have...
Club World Casino - Resolved

Club World Casino – Resolved

Club World Casino - Resolved Player wrote: "I have been going back and forth for over a month. This is the first time I have...
punt casino complaint

Punt Casino Player Complaint – Unresolved

This complaint came to us from a player a Punt Casino... On 8/09/2019 I was busy playing with my coupon and won the jackpot of...
Nitrogen Sports Player Dispute - Resolved (Player Fraud)

Nitrogen Sports Player Dispute – Resolved (Player Fraud)

Nitrogen Sports Dispute - Resolved (Player Fraud) A player at Nitrogen Sports submitted a complaint to us about the sportsbook confiscating his 1 Bitcoin...

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