Sunday, January 19, 2020

Casino Complaint Reports

The below Casino Complaint Reports are compiled from all the online casino complaints we’ve received over the years.

When a player complaint is received, we first decide if it’s valid. We do this by judging the content and manor of the email (among other things). For example, we check to see if the casino is already a blacklisted casino. Blacklisted casinos rarely respond to our complaints. And if they do, it’s usually the same lies they are telling their players.

The Casino Complaint Reports are never written without contacting the casino first. We (and the casinos) prefer to discuss these complaints privately. If the casino chooses to ignore the complaint, we then proceed to write up the complaint report.

If the casino responds to the issue this is usually a good sign that they would like to discuss resolving the complaint. Although this does not always fall in favor of the player.

We are not in the business of bashing online casinos. Always be truthfully and detailed when filing a complaint.

Planet 7 Casino Scam

Planet 7 Casino Payout Complaint – Resolved

Planet 7 Casino Payout Complaint– Resolved Planet 7 Casino is now Blacklisted - Read Reasons Why We received the below complaint from a planet 7...
Real Vegas Online - Blacklisted

Real Vegas Online – Blacklisted

Real Vegas Online - Unresolved (BLACKLISTED) Reason Why Another victim of Real Vegas Online has been scammed. We received this complaint today... "I have a...
Vegas Casino Online Dispute - Resolved

Vegas Casino Online Dispute – Resolved

Vegas Casino Online - Resolved Player was owed $400 from the casino. We contacted them and the casino admitted that it was human error...
Grand Reef Casino Dispute - Resolved

Grand Reef Casino Dispute – Resolved

UPDATE July 11th 2018: Grand Reef Casino is now Blacklisted Grand Reef Casino - Resolved Player's complaint... "Hi I have been playing on the Grandreef online...
WinaDay Casino Complaint Resolved

WinaDay Casino Complaint (Resolved)

We received a complaint the other day from a player at WinaDay Casino about a max deposit limit when using cyrptocurrency as her choice...
Casino Dingo Complaint Payout Complaint – Resolved

We received a bonus payout complaint from a player at telling us that she is owed $1,200 but that the casino would only... Complaint Unresolved Payout Complaint (Unresolved)

We received a complaint on from a player that had won a substantial amount of money (over $21k) only to find out later...
Aladdin's Gold Casino Dispute - Resolved

Aladdin’s Gold Casino Dispute – Resolved

 Aladdin's Gold Casino - Resolved Player says he was waiting 2 weeks for payment. Bank transfers sometimes take up to 15 days. Player was paid...
Cleopatra Casino Scam

Cleopatra Casino Complaint

We received this complaint about Cleopatra Casino last week and so far the support team and managers at Cleopatra Casino have ignored our requests...
All Slots Casino Dispute - Resolved

All Slots Casino Dispute – Resolved

All Slots Casino Dispute - Resolved Player emailed this... Message: Why is All Slots Casino asking for my drivers licence my utilities copies and credit card...

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