Thursday, October 17, 2019

Casino Complaint Reports

The below Casino Complaint Reports are compiled from all the online casino complaints we’ve received over the years.

When a player complaint is received, we first decide if it’s valid. We do this by judging the content and manor of the email (among other things). For example, we check to see if the casino is already a blacklisted casino. Blacklisted casinos rarely respond to our complaints. And if they do, it’s usually the same lies they are telling their players.

The Casino Complaint Reports are never written without contacting the casino first. We (and the casinos) prefer to discuss these complaints privately. If the casino chooses to ignore the complaint, we then proceed to write up the complaint report.

If the casino responds to the issue this is usually a good sign that they would like to discuss resolving the complaint. Although this does not always fall in favor of the player.

We are not in the business of bashing online casinos. Always be truthfully and detailed when filing a complaint.

Thebes Casino Complaint

Thebes Casino Complaint – Resolved

A player at Thebes Casino filed a payout complaint with us about having issues with their documents being verified to collect their $500 winnings. Player...
Palace of Chance Payout Complaint - Blacklisted

Palace of Chance Payout Complaint – Blacklisted

Another Palace of Chance payout complaint. Nothing new here folks. This is why they have been on our blacklist for years" (listed under Virtual...
Bingomania - Resolved

Bingomania – Resolved

Bingomania - Resolved Player was told that a payout of 852.00 was sent to a credit card that was on file but the card...
Royal Vegas Payout Complaint - Resolved (Player Fraud)

Royal Vegas Payout Complaint – Resolved (Player Fraud)

  Royal Vegas Payout Complaint – Resolved We received a complaint from a Royal Vegas Casino player claiming the casino owes him $100,000 in winnings...
Bitstarz Casino Dispute - Resolved

Bitstarz Casino Dispute – Resolved

Bitstarz Casino Dispute - Resolved Player sent us a complaint about Bitstarz confiscating his winnings and openly admits breaking the casinos terms and conditions...
Grand Fortune Casino Dispute - Resolved

Grand Fortune Casino Dispute – Resolved

Grand Fortune Casino Dispute - Resolved The player came to us with this complaint... Message: I have opt in to try the No deposit Bonus 133 free...
Aladdin's Gold Casino Dispute - Resolved

Aladdin’s Gold Casino Dispute – Resolved

Aladdin's Gold Casino - Resolved Player said he was owed $2000 and it had been more than 2 weeks without payment to his bank...
Jonny Jackpot Casino

Jonny Jackpot Payout Complaint – Resolved

We received this below payout complaint from a player a Jonny Jackpot casino I requested a payout on June 30 from jonnyjackpot. Com of my...
Pamper Casino Payout Complaint - Unresolved and Blacklisted

Pamper Casino Payout Complaint – Unresolved and Blacklisted

  Pamper Casino Payout Complaint – Unresolved (Blacklisted) - Reason Why We received another complaint about Pamper Casino and although we knew contacting them would...
Casino Grand Bay Payout Complaint - Resolved

Casino Grand Bay Payout Complaint – Resolved

Casino Grand Bay Payout Complaint– Resolved A player at Casino Grand Bay filed a complaint with us about the casino failing to payout her$2,176...

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