Monday, October 26, 2020

Casino Complaint Reports

The below Casino Complaint Reports are compiled from all the online casino complaints we’ve received over the years.

When a player complaint is received, we first decide if it’s valid. We do this by judging the content and manor of the email (among other things). For example, we check to see if the casino is already a blacklisted casino. Blacklisted casinos rarely respond to our complaints. And if they do, it’s usually the same lies they are telling their players.

The Casino Complaint Reports are never written without contacting the casino first. We (and the casinos) prefer to discuss these complaints privately. If the casino chooses to ignore the complaint, we then proceed to write up the complaint report.

If the casino responds to the issue this is usually a good sign that they would like to discuss resolving the complaint. Although this does not always fall in favor of the player.

We are not in the business of bashing online casinos. Always be truthfully and detailed when filing a complaint.

Club World Casino - Resolved

Club World Casino – Resolved

Club World Casino - Resolved Player wrote: "I have been going back and forth for over a month. This is the first time I have...

Golden Galaxy Casino – Resolved

Golden Galaxy Casino - Resolved Player wrote... "I got $25 free slot play bonus and I actually won from the bonus (which is a sign...
Aladdin's Gold Casino Dispute - Resolved

Aladdin’s Gold Casino Dispute – Resolved

Aladdin's Gold Casino - Resolved Player was having a problem with Aladdin's Gold withdrawal process. He put in withdrawal request for $4k and was...
Grand Eagle Casino - Resolved

Grand Eagle Casino – Resolved

Grand Eagle Casino - Resolved Player's complaint... "I'm having a problem with GRAND EAGLE CASINO. they first bounced a check for one withdrawal, and my...
Cirrus Casino Complaint - Blacklisted

Cirrus Casino Complaint – Blacklisted

Cirrus Casino - Unresolved (BLACKLISTED) Reason Why Player's complaint... "Its been about 2 months now- they refuse to pay me, its one excuse after another,...
Golden Cherry Casino - Resolved

Golden Cherry Casino – Resolved

 Golden Cherry Casino - Resolved Player complained about not being paid and having her account closed. She made some credit card charge back comments to...
7Red Casino Dispute - Resolved

7Red Casino Dispute – Resolved

7Red Casino - Resolved Player deposited $900 into their 7Red account to play online roulette. They lost $100 and decided to withdrawal the rest...
Grand Reef Casino Dispute - Resolved

Grand Reef Casino Dispute – Resolved

UPDATE July 11th 2018: Grand Reef Casino is now Blacklisted Grand Reef Casino - Resolved Player's complaint... "Hi I have been playing on the Grandreef online...

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