Thursday, September 24, 2020

Casino Complaint Reports

The below Casino Complaint Reports are compiled from all the online casino complaints we’ve received over the years.

When a player complaint is received, we first decide if it’s valid. We do this by judging the content and manor of the email (among other things). For example, we check to see if the casino is already a blacklisted casino. Blacklisted casinos rarely respond to our complaints. And if they do, it’s usually the same lies they are telling their players.

The Casino Complaint Reports are never written without contacting the casino first. We (and the casinos) prefer to discuss these complaints privately. If the casino chooses to ignore the complaint, we then proceed to write up the complaint report.

If the casino responds to the issue this is usually a good sign that they would like to discuss resolving the complaint. Although this does not always fall in favor of the player.

We are not in the business of bashing online casinos. Always be truthfully and detailed when filing a complaint.

BondiBet Casino Complaint

Bondibet.com Payout Complaint – Resolved

1
We received a complaint from a player at Bondibet Casino about the casino's non payment of their winnings. Complaint: I played many free spins that I...
punt casino complaint

Punt Casino Player Complaint – Unresolved

0
This complaint came to us from a player a Punt Casino... On 8/09/2019 I was busy playing with my coupon and won the jackpot of...
Bitstarz Casino Complaint

Bitstarz Player Complaint – Resolved

0
We received a payout complaint from a player at Bitstarz Casino a couple weeks ago and after working with Bitstarz on resolving this issue,...
wpokies complaint

wpokies.com Player Payout Complaint

0
We received this complaint from a player at wpokies.com about not getting her winnings. We tried to contact wpokies several times and they have...
House of Jack Casino

House of Jack Casino Complaint – Resolved

0
A player for House of Jack casino came to us with the below complaint... Complaint: I deposit 2000 euro in house of jack online casino I...
Royal Planet Casino Complaint

Royal Planet Casino Complaint – Warning

2
This is a complaint we received about royalplanetcasino.com... Complaint: I would like to lodge a complaint against royal planet casino regarding money I won.. After sending off...
Energy Casino Complaint

Energy Casino Complaint – Unresolved

0
We received this complaint from a player at Energy Casino. The claim is that the casino is stalling on the verification process. Player complaint: Good day. In...
Thebes Casino Complaint

Thebes Casino Complaint – Resolved

0
A player at Thebes Casino filed a payout complaint with us about having issues with their documents being verified to collect their $500 winnings. Player...
CanPlayCasino.com Complaint

CanPlayCasino.com Player Complaint

0
We received this complaint from a player at canplaycasino.com last week. We have tried to contact the casino but all of our emails have...
Jonny Jackpot Casino

Jonny Jackpot Payout Complaint – Resolved

0
We received this below payout complaint from a player a Jonny Jackpot casino I requested a payout on June 30 from jonnyjackpot. Com of my...

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