Monday, December 10, 2018

Casino Complaint Reports

The below Casino Complaint Reports are compiled from all the online casino complaints we’ve received over the years.

When a player complaint is received, we first decide if it’s valid. We do this by judging the content and manor of the email (among other things). For example, we check to see if the casino is already a blacklisted casino. Blacklisted casinos rarely respond to our complaints. And if they do, it’s usually the same lies they are telling their players.

The Casino Complaint Reports are never written without contacting the casino first. We (and the casinos) prefer to discuss these complaints privately. If the casino chooses to ignore the complaint, we then proceed to write up the complaint report.

If the casino responds to the issue this is usually a good sign that they would like to discuss resolving the complaint. Although this does not always fall in favor of the player.

We are not in the business of bashing online casinos. Always be truthfully and detailed when filing a complaint.

Winning World (winningw.com) payout complaint - Unresolved

Winning World (winningw.com) payout complaint – Unresolved

  Winningw.com Casino Payout Complaint – Unresolved A player from winningw.com came to us two weeks ago looking for help in resolving a payout issue... Message: I...
Palace of Chance Payout Complaint - Blacklisted

Palace of Chance Payout Complaint – Blacklisted

Another Palace of Chance payout complaint. Nothing new here folks. This is why they have been on our blacklist for years" (listed under Virtual...
Avoid Bingohall.com - VERY Rude Customer Service

Avoid Bingohall.com – VERY Rude Customer Service

We received this chat transcript from a player (or potential player) at bingohall.com or Bingo Hall. It is possibly the rudest customer service rep...
Slots Garden Casino Scam

Slots Garden Casino Payout Complaint – Blacklisted

Slots Garden Casino Payout Complaint - Blacklisted Unresolved Slots Garden is now Blacklisted - Too Many Complaints of Non-Payouts Player filed a complaint with us about Slotsgarden.com...
Royal Vegas Payout Complaint - Resolved (Player Fraud)

Royal Vegas Payout Complaint – Resolved (Player Fraud)

  Royal Vegas Payout Complaint – Resolved We received a complaint from a Royal Vegas Casino player claiming the casino owes him $100,000 in winnings...
Carbon Gaming Payout Complaint - Resolved

Carbon Gaming Payout Complaint – Resolved

  Carbon Gaming Payout Complaint - Resolved UPDATE: Player decided to accept the Bitcoin payout and was finally paid by Carbon Gaming A player a Carbon...
Cool Cat Casino Payout Complaint – Resolved

Cool Cat Casino Payout Complaint – Resolved

    Cool Cat Casino Payout Complaint – Resolved Recently a player from Cool Cat casino came to us for help in resolving a payout...
Old Havana Casino Payout Complaint - Resolved

Old Havana Casino Payout Complaint – Resolved

  Old Havana Casino Payout Complaint– Resolved (Player's Fault) We get emails all the time from players complaining that the casino ripped them off and...
Pamper Casino Payout Complaint - Unresolved and Blacklisted

Pamper Casino Payout Complaint – Unresolved and Blacklisted

  Pamper Casino Payout Complaint – Unresolved (Blacklisted) - Reason Why We received another complaint about Pamper Casino and although we knew contacting them would...
Golden Lady Casino Payout Complaint– Resolved

Golden Lady Casino Payout Complaint– Resolved

  Golden Lady Casino Payout Complaint– Resolved We received the below complaint from a player at Golden Lady Casino that had 3 payouts pending... Message: Hello, I have...

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