Aladdin’s Gold Casino – Resolved
Player was having a problem with Aladdin’s Gold withdrawal process. He put in withdrawal request for $4k and was chatting with support and they said all docs were approved. He then logged back in and saw his money was back in account again. He was told to resend the withdrawal request and then told to wait 24-48 hrs to get it processed. We contacted Aladdin’s support and was told there was a problem with the casino’s processor that month and that the player was couriered a FedEx check. Player confirmed and all was resolved.