LeoVegas was granted a five-year Swedish operating license after the Swedish Administrative Court of Linköping overturned Spelinspektionen’s decision to limit the operator to just two years.
The limitations were related to a case conducted by the British Gambling Commission last year. The BGC conducted and investigation and fined LeoVegas 600,000 in penalties for “failings” related to misleading advertising. The Commission said that LeoVegas failed to return monies to more than 11,000 self-excluded customers who had closed their accounts and for producing more than 40 misleading advertisements.
LeoVegas claimed the failings regarding the self-excluded customers was due to computer errors and it was taken care of as soon as the company became aware of the problem. The operator also said the total amount of balances that were not returned was less than $1.22 and the failure to return the funds resulted from the difference in regulation interpretations. LeoVegas had an answer to each of the failings and blamed the marketing advertisements on its affiliate partners.
The operator appealed the shorter license limitations and argued the fact of unfairness being imposed based on one report issued by the GB Gambling Commission as well as the Swedish regulator not fulfilling its investigative duty.