Australian Online Betting Operator is the Latest to Be Fined for Violating New South Wales Gaming Laws
PlayUp, Australian online betting operator is the latest operator to be fined for violating New South Wales gaming laws. The operator was fined $5,246 for unlawfully targeting self-excluding customers. The regulator said the operator emailed a customer who opted in to be self-excluded for two years prior to receiving the email. The customer, when opting in for the self-exclusion, also opted in for no contact by the operator in the future. According to the state regulator, Liquor and Gaming NSW, the customer was offered a free bonus bet offer in the email.
The state Betting and Racing Act, states that it is an offence for any operator to target, or lure customers back to the gambling site that has self-excluded themselves from gambling activities. The state regulator handed down the penalty and fine in the Downing Centre Local Court with Georgina Darcy, the Magistrate ruling that the customer was a vulnerable person and she supports the prosecutions argument. The Magistrate ordered the operator to pay the fine and additional court costs.
The Liquor and Gaming NSW argued that, “If someone chooses to exclude themselves from the services of a betting operator, sending them any promotional material as an inducement is clearly unacceptable.”