We just received yet another email from an unfortunate Cirrus Casino player that allegedly got ripped off by Cirrus Casino. It’s always difficult to prove that the casino is at fault because they will not respond to our emails about the allegations. Since we have received many complaints about Cirrus we will take the side of the players. Again we are issuing a warning… AVOID CIRRUS CASINO!!!
Latest email:
I first tried to withdraw 109.00 from my account after meeting wagering requirements. It never came and they advised that I played the wrong games, even though I was advised I had met the requirements, so they took my $109.00.
2nd attempt was to withdraw 409.00 of my winnings after meeting my wagering requirements. They said i was approved and I waited. I finally chatted with the accounting department who said that I was told that I did not meet their requirements for wagering. I told them that u took my 109 already, and i did meet the requirements for the 109 and the 409 you are trying to take from me. They said they have already talked to me and would not be giving me my winnings. RIPOFF RIPOFF.
I have deposited in the past at Cirrus Casino, I received an email stating I could receive a $50free chip if I had deposited in the past. Just to be sure I asked customer service to see if I was eligeble fot the free chip and was told that I was. So I played and made it thru the playthru and stopped playing $100 in my balance. I requested a withdrawl. I checked history couple days later and saw extra transactions I never requested. However history still said my withdrawl was approved by the manager. I contacted them today and was told my withdrawl was now denied for usingb two free chips in a row. I went back to history and noticed that customer service did two free chip transactions within ten seconds. Why would they do that? Unless it was to be able to screw me if I happened to win. It is all very clear now that was a just another trick to screw a customer. Funny thing is I was all set to make a deposit when this was uncovered.