Palace of Chance Casino – Unresolved
We received a complaint about Palace of Chance casino yesterday and unfortunately this casino has been on our Blacklist for many years for ripping players off. It is part of the Virtual Casino Group or what they now call Cool-Catcasino.com Group. This group no longer responds to complaints from us so it is not clear whether or not the player is at fault for grouping his winnings or the casino is ripping him off. But either way since they have scammed players in the past we are again advising our website visitors to avoid this casino and all the casinos in this group…
Player’s complaint email…
April 15 2016 . I played on a free chip with 30x playthrough and max cashout of $100 after meeting the playthrough .I cashout the $100 . several deposit later playing like I always do , 350% bonus with a min deposit of $50. no playthrough and no max cashout, I won $800 .I PUT THE $100 with the $800 and made it a $900 withdrawal not playing with it at all and still making deosit and playing with new money I had a more winning coming . After 15 they approved some of my withdrawal.I notice that the wining didn’t add up . They had minus the $100 and the $800 win Stating I could not but them together , I didn’t do any thing wrong if I did it would had been reverse 2 or 3 days later not 2 weeks.