Casino Players Report - Gamcare - No players under 18 years of age

Online Casino Scams

The online casino scam reports are compiled from all the casino scams and complaints we’ve received throughout the years from players around the world.

When a casino complaint is received, we first decide if it’s valid. We do this by judging the content and manor of the email (among other things). For example, if the online casino is already on our Online Casino Blacklist. Blacklisted online casinos rarely respond to our complaints. And if they do, it’s usually the same lies they are telling their players.

If the casino responds to the issue this is usually a good sign that they would like to discuss resolving the complaint. Although this does not always fall in favor of the player.

If we receive multiple scam complaints about an online casino that are unresolved from a lack of response, we then proceed to post a scam report.

Playamo Casino Complaint

Playamo Casino Complaint – Resolved

1
We received a complaint from a player at Playamo casino about the casino closing their account and not paying out their winnings. Playamo told...
BitcoinPenguin Casino Scam

Bitcoinpenguin.com Casino Scam

4
Bitcoinpenguin Casino is now blacklisted. Customer support is telling players that there are no restrictions for United States residents and that they are allowed...
BondiBet Casino Complaint

Bondibet.com Payout Complaint – Resolved

1
We received a complaint from a player at Bondibet Casino about the casino's non payment of their winnings. Complaint: I played many free spins that I...
punt casino complaint

Punt Casino Player Complaint – Unresolved

4
This complaint came to us from a player a Punt Casino... On 8/09/2019 I was busy playing with my coupon and won the jackpot of...
Bitstarz Casino Complaint

Bitstarz Player Complaint – Resolved

3
We received a payout complaint from a player at Bitstarz Casino a couple weeks ago and after working with Bitstarz on resolving this issue,...
wpokies complaint

wpokies.com Player Payout Complaint

0
We received this complaint from a player at wpokies.com about not getting her winnings. We tried to contact wpokies several times and they have...
House of Jack Casino

House of Jack Casino Complaint – Resolved

0
A player for House of Jack casino came to us with the below complaint... Complaint: I deposit 2000 euro in house of jack online casino I...
Royal Planet Casino Complaint

Royal Planet Casino Complaint – Warning

4
This is a complaint we received about royalplanetcasino.com... Complaint: I would like to lodge a complaint against royal planet casino regarding money I won.. After sending off...
Energy Casino Complaint

Energy Casino Complaint – Unresolved

0
We received this complaint from a player at Energy Casino. The claim is that the casino is stalling on the verification process. Player complaint: Good day. In...
Thebes Casino Complaint

Thebes Casino Complaint – Resolved

3
A player at Thebes Casino filed a payout complaint with us about having issues with their documents being verified to collect their $500 winnings. Player...