Pure Casino Complaint – Resolved

pure casino complaint

We recently received this complaint from a player at Pure Casino (purecasino.com)…

I had made a deposit of inr 3000 but somehow it didn’t added in my gaming account but got deducted from my bank account after getting in touch with pure casino they said the transaction got canceled and the money will be in my account in 14days and now its been a month i haven’t received my money and i have provided them all the proofs of money getting deducted and never received back but they are always saying that they are looking into it not giving me a proper solution even after contacting there managers I didn’t receive my refund.

We contacted the casino and they promptly replied that the matter had now been sorted out and the players account was funded.

We contacted the player to confirm and replied back the the matter had now been settled.

Players response:

Hey Thank you 

They have just sorted that now. 

This complaint is now closed and the matter has been resolved.

Rick Norris
Rick Norris is the originating founder Casino Players Report. For over 20 years Rick has helped numerous players avoid online casino scams. In the process, he has helped recover hundreds of thousands of dollars in player winnings. Rick prides himself on helping players find the best and honest online casinos in the industry.


  1. Dear sir i have an account in pure casino, when i open account i wrote my partial address instead of my full address,
    they stopped my payout with silly reason of address miss mach .please resolve it …my id is
    [email protected]

    They accept my deposit but now They try to stop the payouts with shows some fucking silly reasons,I can say this is a fraud site to play.

    Please help me what ever u can
    Thank u.
    Please support to


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