Payout Complaint – Resolved

2527 Payout Complaint - Resolved

resolved Topbet Payout Complaint– Resolved

Recently we received this complaint from a player at…


I Processed withdrawal for $662 on 5/2. claims they are having problems with their Third Party processing company.Their last email (26 days after withdrawal request) they sent basically tells me to stop asking for my money, ” “We will be needing more time to work on it. Let me return this favor, We will be the one who will update this status from time to time. Once we’ve got this update we will notifying you via email or giving you call on the phone number on your account.”

My biggest fear is they are the same company as who I have another account with. Do you know if these two companies are affiliated? Is there anything I can do to get paid?

We contacted topbet and although it took them 17 days to get back with us they finally did and let us know the player was paid. We confirmed this with the player and this complaint is now closed and resolved.


Yes, I received the check yesterday and am waiting for the funds to clear. Hopefully there will be no issues there. 44 days after the initial request, but it did arrive. I also have an account with I have not tried to process a withdrawal but I did send them an email letting them know I have seen negative feedback online regarding their payouts. They confirmed they have had problems as well with a third party processing company and that they are working on improving the process. Currently they claim payouts are taking 15-20 days. Thank you for your help and concern.

Rick Norris
Rick Norris is the originating founder Casino Players Report. For over 20 years Rick has helped numerous players avoid online casino scams. In the process, he has helped recover hundreds of thousands of dollars in player winnings. Rick prides himself on helping players find the best and honest online casinos in the industry.


  1. just will not pay my $5000 (2 x $2500), which I won through online sports betting. I completed all the bonus requirements (in one of the payouts I did not even have the bonus clause) It has been from 2018 March and 2018 April, and they made me complete all the re-verification. cancelled my payment twice saying they have re-designed their website, and hence forced me to cancel my payout requests and re-submit (that also after I inquired back 3-4 months later). I contacted them at least 15 time over the last 18 months. Finally, it came down to, “We are still waiting for the processor to give us the tracking number”. Now that’s what they keep repeating. I have all the email correspondence records.


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