Wednesday, February 1, 2023
Casino Players Report - Gamcare - No players under 18 years of age

Online Casino Complaints

The below Online Casino Scams and Complaint Reports are compiled from all the online casino complaints we’ve received over the years.

When a player complaint is received about an online casino scam, we first decide if it’s valid. We do this by judging the content and manor of the email (among other things). For example, we check to see if the casino is already a blacklisted casino. Blacklisted casinos rarely respond to our complaints. And if they do, it’s usually the same lies they are telling their players.

If the casino responds to the issue this is usually a good sign that they would like to discuss resolving the complaint. Although this does not always fall in favor of the player.

We are not in the business of bashing online casinos. Always be truthfully and detailed when filing a complaint.

Luckybet Casino Payout Complaint

Luckybet.com Payout Complaint – Resolved

1
We recently received a complaint from a player about not getting a payout from Luckybet.com. Complaint:Hello. I got into an unpleasant situation with the site luckybet.com...
silver oak casino complaint

Silver Oak Casino Complaint – Resolved

0
We received this complaint from a player at Silver Oak Casino a couple weeks ago. The players complaint (below) stated she's confused why her...
Playamo Casino Complaint

Playamo Casino Complaint – Resolved

1
We received a complaint from a player at Playamo casino about the casino closing their account and not paying out their winnings. Playamo told...
BondiBet Casino Complaint

Bondibet.com Payout Complaint – Resolved

1
We received a complaint from a player at Bondibet Casino about the casino's non payment of their winnings.Complaint:I played many free spins that I...
punt casino complaint

Punt Casino Player Complaint – Unresolved

3
This complaint came to us from a player a Punt Casino...On 8/09/2019 I was busy playing with my coupon and won the jackpot of...
Bitstarz Casino Complaint

Bitstarz Player Complaint – Resolved

3
We received a payout complaint from a player at Bitstarz Casino a couple weeks ago and after working with Bitstarz on resolving this issue,...
wpokies complaint

wpokies.com Player Payout Complaint

0
We received this complaint from a player at wpokies.com about not getting her winnings. We tried to contact wpokies several times and they have...
House of Jack Casino

House of Jack Casino Complaint – Resolved

0
A player for House of Jack casino came to us with the below complaint...Complaint:I deposit 2000 euro in house of jack online casino I...
Royal Planet Casino Complaint

Royal Planet Casino Complaint – Warning

4
This is a complaint we received about royalplanetcasino.com...Complaint:I would like to lodge a complaint against royal planet casino regarding money I won.. After sending off...
Energy Casino Complaint

Energy Casino Complaint – Unresolved

0
We received this complaint from a player at Energy Casino. The claim is that the casino is stalling on the verification process.Player complaint: Good day. In...